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142 LogTag Analyzer User Guide (1.9)
Resolving USB Driver
Problems
Every USB device requires the appropriate driver files to be installed prior to them being
successfully used on a computer. The installation process of the LogTag Analyzer software
will attempt to ensure the appropriate driver files are installed on the computer.
The USB drivers included in the LogTag Analyzer installation program are Microsoft WHQL
certified. They can also be downloaded through the Windows Update service. If USB
Interface Cradles are connected prior to running the LogTag Analyzer installation
program, Windows will attempt to install the drivers through Windows Update. If your
computer is not connected to the internet, or you choose not to let Windows search for
the driver online, you will need to manually update the drivers on your system.
It is strongly recommended that the software is installed prior to any USB Interface
Cradles being connected to the computer.
The following sections will guide you through the steps necessary to determine whether
or not a problem exists with the installation of the USB drivers for the USB Interface
Cradle are installed correctly on the computer and, if necessary, how you can resolve a
problem with the installation of the USB drivers.
In This Section
Checking the installation of the USB driver ............... 142
USB driver installation through software installation . 148
Manual USB driver installation on Windows XP ......... 150
Manual USB driver installation on Windows 2000...... 154
Checking the installation of the USB driver
The following will guide you through the steps necessary to determine whether or not the
drivers for the USB Interface Cradle are installed correctly on the computer.
1 Providing the LogTag Analyzer software has been already installed, connect the USB
Interface Cradle to the computer by plugging the Interface into an available USB
socket. USB sockets are typically located at the rear of the computer.
- Copyright 2
- Contents 3
- Customizing the software 77 4
- Menus and Toolbars 107 4
- Working with Networks 121 4
- Appendix 133 5
- Index 161 5
- Introduction 7
- Installing the software 9
- System requirements 10
- Getting a copy of the 10
- The installation process 11
- Upgrading from earlier 12
- Starting the software 13
- Quick Start Guide 15
- Connecting the Interface 16
- Using the LogTag with the 17
- Interface 17
- Get a LogTag ready for use 18
- Preparing LogTag for use 21
- Starting and using the 23
- LogTag light patterns 25
- Retrieve information from 26
- Preparing LogTag(s) for use 27
- Getting a LogTag ready for 28
- Restricted Access 29
- Requirements 29
- Preparing LogTag for next 30
- Pre start 31
- Prolonging battery life 31
- Continuous operation 32
- Alert Processing 34
- Example: 35
- Advanced Alert Settings 37
- standard Alert 38
- Verify Access Password 40
- Pre-start data collection 40
- Working with batches of 41
- LogTags 41
- Getting the best from your 42
- Results from LogTag 45
- Getting results from 46
- Understanding the results 47
- Inspecting the information 48
- Edit menu 50
- Manual scaling of the 51
- Chart annotations 53
- Chart subtitle 55
- Combining charts onto a 57
- Changing Chart Colours 58
- Shifting chart start times 58
- Aligning Charts 60
- Special Chart Tabs 61
- Behind The Scenes 62
- Saving a Multi Chart file 64
- Automatically calculated 65
- Standard Deviation 66
- Mean Kinetic Temperature 67
- Degree Minutes 68
- Displaying statistics 69
- Printing the results 69
- Sending a file by e-mail 70
- Automatic Uploading to 71
- Calling up previous results 72
- Digital signatures 73
- How secure is my data 75
- Viewing file properties 77
- Customizing the software 79
- General Settings 80
- Summary Statistics 81
- Chart Statistics 82
- Combining Charts 84
- Automation 85
- Basic FTP settings 87
- Advanced SMTP settings 91
- Advanced FTP settings 94
- File and Folder Settings 97
- Display 98
- File Name 98
- Date and Time 100
- Uniqueness 101
- Exports and Reports 102
- File and folder settings 103
- Dates and Times 104
- Time zones 105
- Communication Ports 106
- User Server 107
- Software Updates 107
- Menus and Toolbars 109
- Menu commands 110
- File Menu 111
- Edit Menu 114
- LogTag Menu 115
- Window Menu 116
- Help Menu 117
- Toolbar commands 118
- Print preview toolbar 119
- Standard Window 120
- Working with Networks 123
- Distributing software to 124
- Simple Distribution of 125
- FTP/SMTP settings 125
- Restricting what users can 127
- How users log on 127
- How users change their 128
- Getting more information 129
- Getting updated software 130
- Finding your software 132
- Getting more help 132
- Appendix 135
- Troubleshooting 136
- Finding your computer 137
- Panel" item 138
- Resolving USB Driver 144
- Problems 144
- Cradle(s) 155
- Sensor Responsiveness 162
- 162 Index 164
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